OUR WEB STORE IS MANAGED BY FULL TURN DIRECT, THE COMPANY THAT PROVIDES CUSTOM BRANDED APPAREL IN OUR RETAIL SHOP. FULL TURN DIRECT WILL BE THE VENDOR ON YOUR CREDIT CARD RECEIPT.
FULL TURN DIRECT SHIPPING POLICIES (please pay particular attention if you are placing a time sensitive order)
NON- CUSTOMIZED ORDERS
Non-Customized Orders will be processed and shipped within 3 business days. No delivery or order processing will occur on weekends or holidays.
Items with your embroidery and label may take up to 8 business days to leave the warehouse.
FedEx Ground Shipping
Ground shipping orders usually arrive 4 to 7 business days after the ship date. Standard delivery is available for shipping to U.S. , Rural Routes, APO, or FPO addresses. FedEx and UPS cannot ship to PO Boxes.
FedEx Express Shipping
Express orders usually arrive 1 to 3 business days after the ship date. Express shipping to Rural Routes and remote locations usually arrives within 3 to 4 business days after the ship date. Express Shipping is NOT available for U.S.territories, P.O. Boxes, APO, or FPO addresses. Some items may not be available for Express Shipping.
We also ship outside the United States.
FULL TURN DIRECT Return Policy OF NON-CUSTOMIZED MERCHANDISE
Non-customized merchandise can be returned
If for any reason you are not satisfied with your purchase of Non-customized items, we will accept returns that are in original condition with original tag.Return Items must not be washed, worn or altered.
FULL TURN DIRECT CANNOT ACCEPT RETURNS OF CUSTOMIZED/DECORATED MERCHANDISE. PLEASE CONTACT YOUR CLUB DIRECTLY FOR SUCH RETURNS.
Sale and Discount Offers
All sale and discount offers issued are valid on this web store only. Single offers may not be combined with any other discount or offer. Discount or sale price will not be applied toward, gift cards, excluded items, taxes, shipping and handling or custom embroidery fees. Sale and discount offers are not valid on previous purchases. Sale offers are considered final and are not returnable unless defective.
The Web store accepts the following credit cards:
If we are unable to process your credit card please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please defer to your credit card company if the problem persists.
Sales Tax Policy
Sales Tax is currently applied to California residents only.
If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. Shipping charges are non-refundable. Please note that on-screen order totals may reflect estimated tax. The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped. If you have any questions about the taxes on your invoice please email us at firstname.lastname@example.org.
fULL TURN DIRECT Pricing Guarantee
We work hard to ensure the accuracy of pricing , but despite our best efforts, pricing errors may occur. In the event that a product is listed at an incorrect price due to a typographical or technical error, Full turn Direct shall have the right to refuse or cancel orders placed for the product listed at the incorrect price,regardless of whether the order has been confirmed and your credit card charged.